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Business Insurance Package, matched properly

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What is a business insurance package?

Written by COVRA · Updated · Sources

A business insurance package, or business pack, is one policy made up of covers you choose, such as property, theft, business interruption, glass and public liability. The covers share one schedule, one premium and one renewal date, but each has its own limit and conditions.

Why businesses use Covra.

Eliminating the friction of business insurance packages.

Not sure what cover you need

Get matched with a licensed or authorised insurance broker who can speak directly with you about your needs.

Don’t want to call multiple insurers

Avoid the spam. You will be matched with a broker relevant to your enquiry.

Want someone who understands your industry

We connect you with brokers experienced in your industry.

Need it sorted properly

Packs are built from sections, each with its own limits and conditions; discuss your insurance needs with a licensed or authorised broker.

Verified brokers on Covra.

Licensed or authorised

All brokers are required to hold a valid Australian Financial Services Licence (AFSL) or operate as an authorised representative.

Actively Engaged

Brokers operate in Australia and are actively servicing local businesses.

High Responsiveness

Brokers are required to be contactable and responsive to enquiries.

Established Reputation

Brokers are expected to maintain a professional public presence, including customer reviews and business listings.

COVRA does not recommend or compare brokers. We operate as a referral service only.

How it works.

01

Tell us about your business

Provide basic details about your profession and revenue through our secure, simple form.

02

We match you with a relevant broker

Our system connects your enquiry with a licensed or authorised broker aligned to your industry and business needs.

03

Your broker contacts you directly

Your dedicated broker will reach out to discuss your needs and help you secure the relevant cover without the hassle of multiple calls.

Who requires cover.

  • Shops and showrooms Stock, fit-out and glass, with customers coming through
  • Offices and clinics Contents, computers and electronic equipment
  • Cafés and restaurants Kitchen equipment, fit-out and stock
  • Trades with a workshop Tools, stock and equipment at premises and on the road

What a business pack can include.

You choose the sections. Only the ones shown on your schedule are covered.

  • Property Buildings, contents and stock damaged by events such as fire, storm and theft, or accidental damage, depending on the section1, 3, 5, 7.
  • Business interruption Lost income and extra costs after insured damage, for the months set in your schedule1, 3, 5, 7.
  • Theft and money Stock and contents stolen after a break-in, and cash on the premises or in transit1, 3, 5, 7.
  • Glass Accidental breakage of windows, shopfronts and other glass1, 3, 5, 7.
  • Portable property Items such as tools, laptops and phones, covered anywhere in Australia1, 3, 5, 7.
  • Machinery and electronic breakdown Sudden breakdown of machines, and of electronic equipment such as computers1, 3, 5, 7.
  • Public and products liability Claims by other people for injury or damage to their property. See public liability insurance1, 3, 5, 7.
  • Tax audit Your costs if the tax office or a state revenue office audits or investigates your business1, 3, 5, 7.

Packs are designed for small and medium businesses. The Insurance Council says industrial special risks policies suit businesses with more than about $10 million in physical assets9.

What a pack usually leaves out.

These are separate policies, or come with something else.

  • Workers’ compensation Employers get it from an authorised insurer under their state or territory’s scheme12. Pack liability sections exclude injuries to employees that it covers1, 3, 5, 7. See who counts as a worker.
  • Professional indemnity All four packs exclude claims about your professional advice or services1, 3, 5, 7.
  • Cyber All four have a general cyber exclusion1, 3, 5, 7. BizCover sells cyber separately from its packs15.
  • Directors and officers Allianz and Vero offer a management liability section. CGU’s and QBE’s packs don’t include D&O1, 3, 5, 7.
  • Vehicles Allianz, CGU and Vero offer a vehicle section. QBE sells commercial motor separately1, 3, 6, 7. CTP is often part of your vehicle registration fee12.
  • Strata buildings In NSW, the owners corporation must insure the building20.

How a pack works.

One policy, but each section keeps its own rules.

  • One schedule and renewal One premium and one renewal date for every section. In Vero’s wording, if a renewal premium isn’t paid by the due date, there’s no cover from that date7.
  • Separate limits Each section has its own sum insured or limit5. A $10 million public liability limit doesn’t make theft cover $10 million19.
  • One excess per event If one event leads to claims under several sections, QBE and Vero charge one excess, the largest5, 7.
  • Some sections need another With Allianz, business interruption, theft, money and electronic equipment each need property cover2. Vero says not all covers are available on their own7.
  • Public liability Often the starting point. Allianz includes it when you quote online, and BizCover’s pack always includes it2, 15.
  • Proof of cover Allianz says it emails a certificate of currency straight after purchase2.
Costs

How much does a business pack cost?

What brokers’ own customers paid. A guide, not a quote: the price depends on the sections, the limits and your business.

BizCover average $89 a month

Its customers’ average business pack, July 2024 to June 2025.15

Retail businesses $103 a month

BizCover customers’ average.16

Food businesses $145 a month

BizCover customers’ average.16

upcover median $1,267 a year

380+ packs from 2022 to 2026. The middle half paid $665 to $2,112.17

Typical yearly business pack premium by industry, from upcover’s customers. upcover calls these figures directional18:

Beauty
$675 a year
Retail
$763 a year
Tech
$937 a year
Trades
$1,209 a year
Health
$1,359 a year
Hospitality
$1,373 a year
Real estate
$4,591 a year

For the building and contents part alone, the ACCC found the average small business premium outside northern Australia was $2,015 in 2024–2514. Finity estimates pack premiums rose about 5.5% in 2024–2511. See why business insurance goes up.

What catches people out.

Published decisions of the Australian Financial Complaints Authority (AFCA) about business insurance.

  • Flood not chosen A business pack claim for stock in a flooded shed was declined because flood cover hadn’t been added. AFCA agreed. August 202421.
  • The indemnity period After a storm, a homeware shop’s insurer paid 8 weeks of lost income. AFCA found the losses ran through its 12-month indemnity period and ordered a further $83,699. May 202522.
  • Underinsurance Insure for less than 80% of the value and a claim can be cut in proportion. In CGU’s example, a $100,000 loss pays $90,0003. A salon that insured its lost income well below its true gross profit was paid $143,512 on a $672,769 loss. February 202526.
  • A claim that went the other way An insurer applied underinsurance to a salon’s laser and offered $7,286. AFCA found the laser wasn’t underinsured and ordered $17,570. October 202424.
  • Empty premises A building had been empty for more than 90 days when thieves did $102,270 of damage. AFCA found the insurer had to accept the claim, less the extra premium it would have charged. September 202423.
  • A missed renewal A supermarket’s pack wasn’t renewed, and it had no public liability for more than four months. AFCA found its broker had breached its duty, but hadn’t caused the loss claimed. September 202525.

A pack or separate policies.

Both are common. What’s published about the difference.

  • Both are common Many small businesses buy liability cover inside a pack, and many buy it on its own11.
  • Only what’s listed A pack covers the sections and events it names. If a type of cover isn’t mentioned, it doesn’t apply9.
  • Through a broker CGU and Vero sell their packs only through brokers4, 8, and brokers can access policies from several insurers10, 13.
  • More than one cover Tell us which covers you’re asking about, and one broker can look at them together. Get matched with a broker.
FAQ

Common questions.

What does business pack insurance mean?

It’s one policy made up of covers you choose, such as property, theft, business interruption, glass and public liability. The covers share one schedule, one premium and one renewal date, but each has its own limit and conditions.

What does business pack insurance cover?

It depends on the sections you choose. The packs from Allianz, CGU, QBE and Vero all offer property, business interruption, theft, money, glass, portable property, machinery and electronic breakdown, public and products liability, and tax audit. Goods in transit, management liability and vehicles vary by insurer.

Is public liability included in a business pack?

It’s usually offered as one of the sections, and some packs start with it. Allianz includes it when you quote online, and BizCover’s pack always includes it. Because it’s a separate section, check it’s listed on your schedule.

Is workers’ compensation included in a business pack?

No. Employers get workers’ compensation from an authorised insurer under their state or territory’s scheme. The liability sections of the packs we checked exclude injuries to employees that workers’ compensation covers.

Does a business pack cover professional indemnity or cyber?

Not in the four packs we checked. Each excludes professional liability and has a general cyber exclusion, so both are usually separate policies.

How much does a business pack cost?

BizCover says its customers paid an average of $89 a month between July 2024 and June 2025. upcover’s median across more than 380 packs was about $1,267 a year. The price depends on the sections, the limits and your business.

Is flood covered in a business pack?

Often only if you add it. Allianz, QBE and Vero leave flood out unless it’s chosen. CGU doesn’t exclude flood, but has a 72-hour wait on new policies.

What’s the difference between a business pack and public liability insurance?

Public liability covers claims by other people for injury or damage to their property. A pack can combine it with cover for your own property, stock and lost income. Many small businesses buy liability cover inside a pack, and many buy it on its own.

Can I get a certificate of currency for a business pack?

Yes. Insurers and brokers issue them, and Allianz says it emails one straight after purchase. A certificate only shows the policy was in force on the day it was issued.

Who sells business packs in Australia?

Insurers including Allianz, CGU, QBE and Vero. CGU and Vero sell their packs only through brokers, and QBE asks businesses to contact a broker for a quote.

Still have a question? A broker can talk it through with you.

Get matched with a broker

Related cover.

Guides to the covers most packs are built around, and to professional indemnity, which sits outside them.

Commercial Property Insurance Public Liability Insurance Professional Indemnity Insurance

Sources.

  1. Business Insurance Pack Product Disclosure Statement, Allianz, 9 April 2026
  2. Business Insurance Pack, Allianz
  3. Business Insurance Product Disclosure Statement, CGU, 1 May 2025
  4. Business Pack, CGU
  5. Business Pack Insurance Policy (QM485-0525), QBE, 10 May 2025
  6. Business Packages, QBE
  7. Business Insurance Product Disclosure Statement and Policy Wording, Vero, 4 June 2024
  8. Business Insurance, Vero
  9. Small business insurance: ISR and business interruption insurance, Insurance Council of Australia, 23 February 2026
  10. Submission 13: Small business insurance, Insurance Council of Australia, 24 February 2026
  11. Submission 50, Finity Consulting, 6 March 2026
  12. Types of business insurance, business.gov.au, 8 November 2024
  13. Manage your business insurance, business.gov.au, 9 October 2024
  14. Insurance monitoring report, ACCC, June 2026
  15. Business Insurance Packages, BizCover, 10 September 2026
  16. How much does business insurance cost?, BizCover
  17. How much does business pack insurance cost in Australia?, upcover, 31 August 2026
  18. How much does business insurance cost in Australia?, upcover, 21 August 2026
  19. What is business pack insurance in Australia?, upcover, 8 July 2026
  20. Strata Schemes Management Act 2015 (NSW), section 160, AustLII
  21. Determination 12-00-1002551, AFCA, 5 August 2024
  22. Determination 12-00-1088540, AFCA, 23 May 2025
  23. Determination 12-00-1041605, AFCA, 23 September 2024
  24. Determination 12-00-1072514, AFCA, 18 October 2024
  25. Determination 12-00-1090436, AFCA, 11 September 2025
  26. Determination 12-00-1023207, AFCA, 10 February 2025