Professional Indemnity Insurance, matched properly
Professional indemnity insurance explained: what it covers, who must hold it and the minimum amounts, how claims-made cover works, published costs, and one licensed or authorised broker to arrange it.
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Step 1 of 3What is Professional Indemnity Insurance?
Professional indemnity insurance generally covers claims of professional negligence: that your advice or professional services caused a client or other third party a loss. It generally covers the cost of defending those claims too. It generally doesn’t cover injuries or property damage, which are usually handled under public liability, and some professions must hold it to practise. It’s also called professional liability or errors and omissions insurance.
Who commonly considers it.
- Consulting & Management Advisors, business consultants, strategists
- Technology & IT Software developers, network engineers, IT contractors
- Engineering & Design Structural engineers, architects, draftspeople
- Creative & Media Marketing agencies, freelance copywriters, designers
What professional indemnity covers.
Policies vary. Based on one insurer’s policy, they generally cover these.
- Claims about your work Claims that your advice or professional services caused a client a loss, such as a breach of professional duty12.
- Defence costs The cost of defending a claim12.
- Other claims Privacy breaches, defamation, lost documents, intellectual property infringement and misleading conduct, on some policies12.
- Extensions Regulator enquiries, public relations costs, employee dishonesty and run-off cover, depending on the policy12.
How a claims-made policy works.
Professional indemnity works differently to most insurance: the policy that counts is the one in force when a claim is made, not when the work was done.
- Claims-made A claim must be made and notified during the policy period12. See claims-made vs occurrence.
- Retroactive date The date from which past work is covered. Work done before it isn’t14.
- Run-off cover Cover for claims made after you stop practising. Ahpra expects health practitioners who stop practising to hold it, unless their old cover was occurrence-based, and CPA Australia requires seven years of it17, 24.
- Known complaints A new policy generally won’t cover a complaint or circumstance you knew about before it started11, 12. Under section 40(3) of the Insurance Contracts Act 1984 (Cth), a circumstance notified in writing to the current insurer as soon as reasonably practicable, and before that policy ends, stays with that policy even if the claim comes later.
How the policy limit works.
CGU’s wording is the example, with ASIC’s rules for AFS licensees.
- Any one claim, and in total The limit commonly applies to any one claim and to all claims in the policy year. CGU’s policy limit applies both ways, and claims from one act, error or omission, or a related series, count as one12.
- Reinstatement Some wordings reinstate the limit once. CGU covers up to twice the policy limit for all claims in the period, though no single claim exceeds the limit12. ASIC requires at least one automatic reinstatement for AFS licensees unless the limit is at least twice the minimum14.
- Costs inclusive or in addition Defence costs sit inside the limit (“costs inclusive”) or on top of it (“costs exclusive”). CGU pays claim investigation costs in addition to the policy limit, up to a further amount equal to it12. ASIC requires defence costs in addition to the minimum limit for AFS licensees, or a higher limit to allow for them14.
- When a claim exceeds the limit Costs-exclusive wordings usually scale defence costs back in proportion, the average provision. CGU pays the proportion of costs that the limit bears to the settlement12. Berkley’s example: $1 million limit, $2 million settlement, $750,000 legal costs. The insurer pays $1 million plus half the costs, $375,000; the insured funds the other $1,375,00042.
- The excess The policyholder’s share of each claim, paid once for all claims from the same act or related series12. In CGU’s wording it applies to defence costs only when the schedule says “costs inclusive”12.
What it doesn’t cover, such as public liability claims.
Other covers pick these up.
- Injury and property damage Public liability covers injury to other people and damage to their property6. See public liability vs professional indemnity.
- Your employees Injured employees are covered by workers’ compensation13.
- Your own losses Refunds of your fees, lost profit and insolvency generally aren’t covered. Business interruption and cyber insurance cover some of your own losses12, 13.
- Fraud and deliberate acts Excluded, although a firm can be covered for an employee’s dishonesty11, 14.
How much does professional indemnity cost?
APRA publishes quarterly market data, but not average premiums by job. These are brokers’ published figures and an Insurance Council average worked out from APRA data: a guide, not a quote.
A year, and the middle half paid $764 to $2,092. upcover, 2022 to 2026.1
Average, July 2024 to June 2025. BizCover.2
A year, average February 2025 quote for a self-employed tax agent earning $150,000. Finder.8
Per risk in September 2025, down from $8,503 in 2022. Insurance Council, citing APRA.11
Premium a year by industry: the median, with the middle half of policies as the bar. From upcover’s 270+ policies arranged from 2022 to 2026, published September 20261.
BizCover’s monthly averages for 2024–25: architecture and engineering $210, real estate $175, trades $112, consultancy $88, and accounting and tax $622. In APRA’s 2021 data, average premiums by occupation group ranged from $470 for medical and paramedical work to $66,777 for local government10.
Price by cover limit in Australia.
Current published figures stop at $1 million. These are Finder’s average quotes from February 2025 for a self-employed tax agent earning $150,000.
What affects the price.
What insurers commonly look at.
Staff
BizCover’s averages rise from $83 a month with no staff to $189 with five2.
Claims history
Past claims, and circumstances that could lead to one1.
Turnover
Your fee income or turnover8.
Business size
APRA found the premium per $1 million of fees falls from about $8,700 for micro businesses to about $500 for large ones10.
Which professionals must hold it.
Some professions must hold professional indemnity insurance by law, or to be registered or keep their membership. These are the minimums set.
- Health practitionersRegistered practitioners must have appropriate cover, set by each Board’s standard. It can come through an employer16, 17. For NDIS providers, see NDIS provider insurance.
- Tax and BAS agents$250,000 to $1 million, depending on turnover, and $2 million or more for tax (financial) advice18.
- SolicitorsNSW: $2 million through Lawcover. Victoria: $2.5 million from 1 July 2025. Queensland: through Lexon20, 21, 23.
- Accountants in public practiceCPA Australia and CA ANZ: $2 million to $75 million, depending on fees24, 25.
- Financial services and credit licenseesAt least $2 million, and up to $20 million depending on revenue14, 15.
- ArchitectsVictoria: $1 million per claim. NSW: appropriate cover, with no set minimum30, 31.
- Engineers and building designersNSW design practitioners must hold it; NSW building practitioners are exempt until 30 June 2027. Queensland registered engineers must take all reasonable steps to hold appropriate cover. Victorian endorsed building engineers must hold the cover required by section 135 of the Building Act 199326–29.
- Building certifiers and surveyorsNSW certifiers: $1 million plus 20% for expenses. Queensland private certifiers: $1 million. Victorian building surveyors must hold it35–37.
- Real estate agents, NSW$1 million per claim, and $3 million in total34.
- Conveyancers, NSWCover under the approved master policy32.
- Migration agents$250,00033.
When a contract asks for it.
Clients and government agencies often set a minimum in the contract.
Common exclusions.
Every policy lists its exclusions. These are from one insurer’s policy, as an example.
- Known claimsClaims and circumstances known before the policy started12.
- US and CanadaClaims brought in the United States or Canada12.
- Contract promisesWarranties and guarantees you give in a contract12.
- Related partiesClaims by related businesses or people12.
- Fees and debtsRefunds of your fees, and trading debts12.
- Goods and workmanshipFaulty goods and workmanship12.
- FinesFines, penalties and punitive damages12.
- Deliberate actsIntentional wrongdoing12.
- Unregistered workWork done while not registered12.
What claims cost in Australia.
From APRA’s May 2023 analysis of professional indemnity claims finalised in 2021.
BizCover has published professional indemnity claims it paid, such as $29,585 for an architect and $10,000 for a hairdresser7. Professional indemnity isn’t a small business insurance product under AFCA’s rules, so disputes about the cover itself generally fall outside AFCA’s small business jurisdiction39. AFCA reviews its monetary limits every three years40, and complaints about other parts of a broker’s service may be treated differently.
Common questions.
How much does professional indemnity insurance cost?
In upcover’s data, a typical business paid $1,221 a year, and the middle half paid between $764 and $2,092. It varies with your profession, turnover, limit and claims history.
What’s the difference between professional indemnity and public liability?
Professional indemnity covers claims that your advice or services caused a loss. Public liability covers injury to other people and damage to their property.
Is professional indemnity insurance compulsory in Australia?
Only for some professions, such as tax agents, solicitors, financial services licensees and registered health practitioners, and contracts can also require it.
Does my employer’s policy cover me?
It can. An employer’s cover can meet a health practitioner’s requirement for work done as part of the job, but not for private work. Tax practitioner employees who aren’t paid a fee don’t need their own policy.
What’s a retroactive date?
The date from which past work is covered. A claims-made policy covers work done on or after it.
What’s run-off cover?
Cover for claims made after you stop practising or a policy ends. Some professional bodies require it, such as CPA Australia for seven years.
Will a new policy cover a complaint I already know about?
Generally not. Policies exclude claims and circumstances known before the policy started. Under the Insurance Contracts Act, a circumstance notified in writing to the current insurer as soon as reasonably practicable, and before that policy ends, stays with that policy even if the claim comes later.
Are legal costs covered?
Policies cover legal defence costs, the cost of defending a claim. For financial services licensees, ASIC requires defence costs on top of the minimum limit, or a higher limit to allow for them.
Does doubling the limit double the price?
Not in published data. Finder’s February 2025 quotes for a self-employed tax agent averaged $667 for a $250,000 limit and $843 for $1 million.
Is professional indemnity insurance tax-deductible?
The ATO lists professional indemnity premiums as a deductible business expense. An accountant can explain how that applies to you.
Can I take a dispute about a PI claim to AFCA?
Generally not. Professional indemnity isn’t a small business insurance product under AFCA’s rules, so disputes about the cover itself fall outside its small business jurisdiction. Complaints about other parts of a broker’s service may be treated differently, so check with AFCA.
What do NSW real estate agents need to hold?
At least $1 million per claim and $3 million in total, according to NSW Fair Trading.
Can I get a professional indemnity insurance quote through COVRA?
Yes, from the broker. COVRA passes your enquiry to one licensed or authorised broker, who can get quotes from insurers for you. COVRA doesn’t quote or sell insurance itself.
Still have a question? A broker can talk it through with you.
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Guides on Professional Indemnity Insurance.
Plain-English answers, with sources, to the questions businesses ask about this cover.
Claims-made vs occurrence policies
Which policy pays when a claim comes years later, retroactive dates, reporting early and run-off cover.
Public liability vs professional indemnity insurance
The difference, what each doesn’t cover, examples, and who has to hold which.
Do sole traders need business insurance?
What the law requires, what a licence or contract can add, and what covers you if you can’t work.
What does public liability insurance not cover?
The common exclusions, the cover some policies give back, and real declined claims.
Do I need workers’ compensation insurance, and who counts as a worker?
Employees, contractors and subbies: each state’s test and payroll threshold, and the penalties for not insuring.
What is a certificate of currency?
What it shows, including its dates, what it doesn’t prove, who asks for one, certificates for vehicles, and workers’ comp certificates.
What does the insurance clause in my contract or lease mean?
Decode the insurance terms in a client contract, tender, council permit or lease: limits, principal’s indemnity, cross liability, waiver of subrogation, interested parties and certificates.
Why did my business insurance go up?
What pushed premiums up, where prices are now falling, and what changes your own premium.
How much public liability cover do I need?
Who actually sets the number: council permits, government contracts, licences, landlords and sites, with the published figures for $5 million, $10 million and $20 million, and how to read the limit on a policy.
Related cover.
Other cover often considered alongside Professional Indemnity Insurance.
Sources.
- How much does professional indemnity insurance cost in Australia?, upcover, 22 September 2026
- How much does professional indemnity insurance cost?, BizCover, data from 2024–25
- Professional indemnity cost for accountants, BizCover, data from 2023–24
- Professional indemnity cost for IT professionals, BizCover, April 2025
- Allied health insurance cost, BizCover
- What is professional indemnity insurance?, BizCover
- Claim stories, BizCover
- Professional indemnity insurance, Finder, 15 April 2026
- Insurance cost guide for real estate agents, Marsh, 2026
- Review of claims trends and affordability of public liability and professional indemnity insurance, APRA, May 2023
- Professional indemnity insurance submission, Insurance Council of Australia, 6 March 2026
- Professional Indemnity Policy CV863, CGU, December 2023
- Types of business insurance, business.gov.au
- Regulatory Guide 126: Compensation and insurance arrangements for AFS licensees, ASIC, November 2024
- Regulatory Guide 210: Compensation and insurance arrangements for credit licensees, ASIC, March 2010
- Professional indemnity insurance registration standards, Ahpra, 2025
- Professional indemnity insurance arrangements fact sheet, Ahpra, 6 January 2016
- Professional indemnity insurance, Tax Practitioners Board, 30 April 2026
- Professional indemnity insurance, Law Society of NSW
- About professional indemnity insurance, Lawcover, 2026
- Insurance, Legal Practitioners’ Liability Committee (Vic)
- Solicitor premiums 2025–2026, Legal Practitioners’ Liability Committee (Vic), 2025
- Professional indemnity insurance, Queensland Law Society
- Professional indemnity insurance, CPA Australia
- The Scheme and professional indemnity insurance, CA ANZ
- Maintaining design practitioner registration, NSW Government
- Update on amendments to building regulations, Building Commission NSW, 26 June 2026
- Practice note 4.8: Professional indemnity insurance, Board of Professional Engineers of Queensland
- Engineers in the building industry, Consumer Affairs Victoria
- Professional indemnity insurance, Architects Registration Board of Victoria
- Professional indemnity insurance factsheet, NSW Architects Registration Board, 1 September 2025
- Conveyancer licences, NSW Government
- Practice management duties, Office of the Migration Agents Registration Authority
- Professional indemnity insurance information sheet, NSW Fair Trading, 6 June 2025
- Building and Development Certifiers Regulation 2020, clause 18, NSW Legislation, 22 May 2026
- Professional indemnity insurance, QBCC
- Surveyor insurance requirements, Building and Plumbing Commission (Vic)
- Insurance for building consultants, Business Queensland, 11 July 2024
- Guidance for dealing with AFCA, Lloyd’s Australia, July 2026
- Adjustments to AFCA’s monetary limits from 1 January 2024, AFCA, 2023
- Deductions for other operating expenses, ATO, 1 October 2026
- Understanding professional indemnity insurance: the average provision, Berkley Insurance Australia




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